Privacy

Privacy policy

Last updated: December 15, 2024

Information We Collect

We may consequently collect the following types of information:

Personal Information

  • Contact forms (name, email, phone number, message)
  • Service requests or inquiries
  • Account or billing information if you engage our Services

Usage Data

Automatically collected information through site usage may include IP address, browser type or device information. 

In addition to the pages visited and usage logs, we may collect cookies or tracking tools used to improve site functionality.

How We Use Your Information

We use your information only for legitimate business purposes directly related to providing IT services. We use the information we collect to provide reliable, secure, and effective IT services to our clients.

Primary Uses

  1. Respond to inquiries and provide Services
  2. Improve Site functionality and user experience
  3. Maintain security and prevent misuse
  4. Comply with legal or regulatory obligations
  5. Communicate updates, service notices, or administrative messages

Information Sharing and Disclosure

We may share information only in the following situations:

• With trusted service providers assisting in Site operations (hosting, analytics, email systems) 
• As required to comply with Florida or federal law, court orders, or legal processes
• To protect the rights, safety, and security of our business, users, or others 
• With your explicit consent

We Never Sell Your Data

We do not and will never sell, trade, or rent your personal information to anyone. Your data is not treated as a product, and we do not share it with advertisers, data brokers, marketing agencies, or any unrelated third parties.

Data Security

Only authorized personnel who require access to your information to perform their job duties are permitted to view or handle it. Access is limited & monitored. However, no online transmission or storage system can be guaranteed 100% secure.

Encryption

Sensitive information transmitted through our website or stored within our systems is protected using industry-standard encryption methods.

Secure Storage

We use secure systems, updated software, protected networks, and monitoring tools to help prevent unauthorized access, data loss, or security breaches.

Your Rights

We will provide the following actions in a clear and understandable format upon verification of your identity.

Right to Access

You may request a copy of the personal information we hold about you, including details on how it is used and stored. We will provide this information in a clear and understandable format upon verification of your identity.

Right to Rectification

If any of your information is incomplete or inaccurate, you have the right to request updates or corrections. We will make reasonable efforts to correct the data promptly.

Right to Erasure

You may request deletion of your personal information when legally permissible and when it is no longer needed for ongoing services, account purposes, or required business records. Some data may be retained as required by Florida or federal law.

Cookies and Tracking

Cookies may be used to enhance Site performance, measure traffic, or remember preferences. You may disable cookies in your browser settings, though certain Site features may not function properly.

Changes to This Privacy Policy

We may update this Policy as needed. The updated version will be posted with a revised “Last Updated” date. Continued use of the Site after changes indicates acceptance.

Contact Us

For privacy-related questions, requests, or concerns: One Source IT Solutions

support@onesourceits.com
Palatka, FL 32177
+1 (386) 868-5021